🏪 Background music service

Integrate music catalogues for background music services - the kind used in retail stores, restaurants, hotels, and venues.

Unlike consumer music streaming services, background music players can be web or app based but often operate as store-and-forward systems. This means that typically they cache audio locally on the playback device so music continues uninterrupted even when the network drops.

Here we focus on Store-and-forward devices. Tuned Global's API handdles venue device authentication, playlist management, music caching, offline playback, and play log for reporting. If you are using an Web or Mobile application, you can follow the Music Streaming Service Guide for functionality.

At a glance

• This section will detail what is often different between a Music Streaming Service and a Background Music Service. We recommend that you look at the Music Streaming Service use case for functional examples of working with a music streaming app.
• So, what's different for a Background Music Service
  • Offline/Caching - Critical support for feature, whether store-and-forward or applications with no connectivity.
  • Subscriber hierachy - Ability to set how many “child” accounts are available under a main account, including management of these accounts
  • Billing - Use Stripe billing
  • AI Messaging - Ability to generate AI messaging or advertising that can be delivered directly to client

What you’ll build

A simple Background music flow: